Monkey Mind, B.V. respects the privacy concerns of the users of its websites and app, and the services provided therein ( “happy heart”). Monkey Mind B.V. thus provides this privacy statement to explain what information is gathered during a visit to happy heart and how such information may be used.
Use of Information: As a general policy, no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to happy heart. However, certain non-personal information is recorded by the standard operation of Monkey Mind B.V.’s internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience.
happy heart’s various mailing lists, downloads, special offers, contests, registration forms, and surveys may request that you give us contact information such as your name, mailing and/or e-mail address, demographic information such as your age and gender, and personal preference information such as your preferred software and interests. Information submitted at the time of submission will be used by Monkey Mind B.V. only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of happy heart. Monkey Mind B.V. may also share such information with our business and promotional partners to further those interests. Personally identifiable information is never sold or leased to any third parties. With your permission, we may use your contact information to send you information about our Monkey Mind B.V. and products. You may always opt-out of receiving future mailings as provided below. Monkey Mind B.V. does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user.
Monkey Mind B.V. may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with Monkey Mind B.V.’s rights or property, other users of happy heart, or anyone else that could be harmed by such activities.
Children Age 13 and Under: Monkey Mind B.V. recognizes the special obligation to protect personally identifiable information obtained from children age 13 and under. AS SUCH, IF YOU ARE 13 YEARS OLD OR YOUNGER, Monkey Mind B.V. REQUESTS THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO happy heart OR TO Monkey Mind B.V.. If Monkey Mind B.V. discovers that a child age 13 or younger has signed up on happy heart or provided us with personally identifiable information, we will delete that child’s identifiable information from our records.
Monkey Mind B.V. nonetheless encourages parents to go online with their kids. Here are a few tips to help make a child’s online experience safer:
Monkey Mind B.V. uses the following cookies on happy heart:
Cookie name: XSRF-TOKEN
Purpose: protection cookie, protects you from cross happy heart request forgery attacks
Cookie name: happy_heart_session
Purpose: session cookie, tracks your active login session so you don't need to re-login
Cookie name: remember_web_token
Purpose: session cookie, controls the lenght of your session
Cookie name: __stripe_mid
Purpose: payment cookie, Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers.
Malware/Spyware/Viruses: Neither Monkey Mind B.V. nor happy heart knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.
Bulletin Boards and Chat Areas: Guests of happy heart are solely responsible for the content of messages they post on Monkey Mind B.V.’s forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., user name, e-mail address, phone number) on the bulletin boards or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features. Choice/Opt-Out: happy heart may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any e-mail list in order to discontinue any such future communications. In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from Monkey Mind B.V. which you no longer wish to receive. If you are unsuccessful in completing the instructions specified in any such communication, please e-mail us at [INSERT LEGAL EMAIL ADDRESS], including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.
Contact Information for Complaints or Concerns: If you have any complaints or concerns about Monkey Mind B.V. or about this privacy statement, please contact us.
Via email: firstname.lastname@example.org
Via regular mail: Monkey Mind B.V. Rooigemlaan 168, 9000 Gent
Information provided by you via general e-mail inquiries to Monkey Mind B.V. such as your e-mail address is used only to respond to your inquiries in the ordinary course of business, and is never shared with third parties.
Security: Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Monkey Mind B.V. cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to Monkey Mind B.V., you accept that you do so at your own risk.
Last Updated: April 7th 2020